About Customercare B2B

About Us

Customercare B2B is an independent home appliance service provider offering doorstep washing machine and refrigerator service and repair across Chennai, Coimbatore, Tirupur and Erode — with clear communication and transparent pricing.

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₹350Service Visit Charge — covers the technician visit and initial inspection. Additional charges may apply depending on the repair, parts or other work required.

Business Information

  • Business NameCustomercare B2B
  • Phone & WhatsApp8111010021
  • Address1-231 K, Sri Ambaramman Nagar, Maniyam Palayam, Peruntholuvu, Tiruppur - 641665
Who We Are

Who We Are

Customercare B2B provides doorstep washing machine and refrigerator service and repair for customers in Chennai, Coimbatore, Tirupur and Erode.

Our approach is simple: understand the customer's requirement, inspect the appliance at their location, explain the problem and applicable charges clearly, and carry out the work only after the customer's approval.

Customercare B2B is an independent service provider and is not affiliated with, authorized by, sponsored by, or endorsed by any appliance manufacturer or brand.

  • Doorstep appliance service
  • Professional service approach
  • Clear customer communication
  • Transparent service process
  • Charges explained before chargeable work
What We Do

Our Services

Doorstep inspection, fault diagnosis, repair and maintenance for washing machines and refrigerators.

Front Load · Top Load · Semi Automatic

Washing Machine Service

Doorstep service and repair for front load, top load and semi automatic washing machines — including spin, drain, water inlet, leakage, noise and other operational issues.

View Washing Machine Service
Single · Double · Triple Door

Refrigerator Service

Doorstep service and repair for single door, double door and triple door refrigerators, including inverter and non-inverter models — cooling, ice formation, leakage, noise and more.

View Refrigerator Service
Service Approach

Our Service Approach

  1. Understand

    We understand the customer's requirement and service request.

  2. Inspect

    The appliance is inspected at the customer's location based on the request.

  3. Explain

    The service requirement and applicable charges are explained clearly.

  4. Service

    The required work is carried out based on the actual condition, after the customer's approval.

  5. Complete

    The customer is informed about the service completion and applicable charges.

Why Choose Us

Why Choose Us

Doorstep Service

A technician visits your location for inspection and repair.

Clear Communication

The problem and next steps are explained in simple terms.

Transparent Pricing

₹350 visit charge stated upfront; other charges explained before chargeable work.

Professional Approach

Inspection first, work after your approval.

Multiple Service Categories

Washing machines and refrigerators of different types.

Convenient Booking

Book by call or WhatsApp in a few taps.

Service Coverage

Service Coverage

  • Chennai
  • Coimbatore
  • Tirupur
  • Erode

Service availability may vary by location and technician availability.

Pricing

Transparent Pricing

Service Visit Charge ₹350

₹350 is the service visit / initial inspection charge. It is not the total repair cost.

View Pricing Transparency

Additional charges may apply, when applicable, for

  • Repair work
  • Spare parts and components
  • Diagnosis-related work
  • Gas, electrical or other required services

Applicable additional charges are explained before proceeding with chargeable work, wherever applicable.

Need Service?

Contact us for washing machine or refrigerator service — call, WhatsApp or send a booking request.

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